Release 4.3.3 (EN)

Owned by Josua Brinnig

Dez. 13, 2023

1 min read

Release 4.3.3 was released in December 2023. This release includes:

configuration update
licenses update
Functional enhancements

Configuration Update

Two further configuration options are now available, which recalculate the deadline if a ticket is reopened by an incoming message.

var SERVICEDESK2_CONFIG = {
  ...
  workflow: {
      ...
      resetTicketDeadlineOnIncomingResponse: false,
      resetSubTicketDeadlineOnIncomingResponse: false,
  },
};

licenses update

Kendo License Update

Functional enhancements

Extension of the DateTimeInput with the option defaultValueNow, which writes the current timestamp to the values.
Extension of the accessible contact forms with fieldConfig settings, which are written as values in the form