Release 4.3.2 (EN)

Release 4.3.2 was released in November 2023. This release includes:

configuration update

Configuration update

The config option ignoreUnrecognizedBounces in the configuration was updated to catchAllIncomingBounces.
This option now states if bounces will create a ticket if no associated ticket (or external ticket ID) was found.

How to change this Konfiguration in the Service Desk:

var SERVICEDESK2_CONFIG = {
  ...
  inbox: {
      ...
      catchAllIncomingBounces: true,
  },
};